The Three Key Features of a Document Management System

Document management is one of the most important aspects of any company. This is where you store, create and distribute your documents outbound and manage the flow of information for your customers. A well-managed process for managing documents outbound can improve customer service, boost sales and improve profit. However, a poorly managed document management system could cause loss of documents, chaos and chaos that can harm your brand’s reputation and cost you money. You could even lose customers.

Storage, capture and retrieval are the three major aspects of a system for document management. This includes scanning paper into a digital format and indexing it using hand entry or enterprise resource management (ERP) Integration as well as zonal optical character recognition (OCR), or barcoding, before sharing the document for use. An EDMS will facilitate collaboration within a company through features such as tagging and categorization.

Central storage can protect your documents from errors and malicious intent using access controls and version control. This ensures that versions with a newer version are always available, while older ones are archived easily accessible.

Outbound document management systems are an excellent method of ensuring that your company is in compliance with external and internal regulations. Features like automated workflows, document classification, tagging, and retention schedules can help you comply with ISO 9001 Document Management Standards or FDA and GMP regulations.